For BS Technology
Paper: Communication
Skills-HU 113, 215
Total Marks :80
SHORT QUESTION/ANSWER
Marks:
8x2=16
Q1. what does the word PLAN suggestتجویز کرتا ہے in
writing?
Ans. The word' PLAN'
suggests five steps to followپیروی کرنا for good writing تحریر
1. Identifyشناحت کرنا your
purposeمقصد
2. Analyze your
audienceاپنے لوگوں کا تجزیہ
3. Choose the ideasخیالات کا چنائو
4. Collect your dataمعلومات اکٹھی کرنا
5 Organize the message پیغام کو
مضبوط و منظم کرنا
Q2. what are the basics of a draftمسودہ کی باتیں?
Ans. the most basic
things of making any draft are to 1. get most important information on a page
about concernedمتعلقہ topic.2. style 3. polish the documentدستاویز کو سنواارنا and
4. revisingدہراناا and editingاشاعت the matter.
Q3. In what ways can you create emphasisزور دینا in
your writing?
Ans. There are some
following ways exceptسوائے five basic steps through which we can create
emphasis in writing.
1. the use of direct
approachرسائی
2. knowing receiver's
mind and knowledge of the subject
3. rewriting the
material ( including شاملediting and
proofreading)پروف ریڈنگ
Q4. What is active listeningسننا?
Ans. active listening
is result-oriented جس کا نتیجہ ہوwith:
positive attitude,
improvement in communication, best presentation, useful information,
creating better understanding and pointing out problems.
Q5. give two words that end with
suffixلاحقہ-ment?
Ans. it is a letter
that is added at the end of the word. Manage-ment, Assign-ment and Commit-ment
Q6. what is verb-subject agreement?
Ans. The verb must
agree with subject either subject is un number or person. if the subject is in
singular form the verb will be in singular and in other it will be in plural
sense.
For example,
the cause of
earthquakeزلزلہ is known.
The causes of
earthquake are known.
Q7. what are methods of note-taking?
Ans. Note taking
activity is actually student's complete and balance mental preparation. He
should attend lecture carefully. the first important aspect is searched
material and then to exemplify it. He should be graded marks for more
encouragement.
Q8. what is skimming?
Ans. it is a
familiarization of structure and main points of reading. By it we focus
questions and evaluate them. This is a general view of material. it helps us
what to know, expect and concentrate accordingly.
LONG QUESTION/ANSWER
Q1. How does everyday communication affects our lives? What
is the importance of communicating in a
good way?
This is transmissionپہچانا of anyone's message. we may say
that it is an effectual exchangeتبادلہ of two or more persons over ideas and
experiencesتجربہ for defining معین کرناany purpose مقصد. It has
affected our lives in positive way. We have learnt how to compete and meet the
challenges of life.
There are four types 1.Writing 2.
Speaking3.Reading 4.Listening
When there was revival of learning ,
Renaissancesایک تحریک کا نام, in Rome and Greece then there started written communication.
Eventually, it also stood necessary to initiateشروع کرنا
ضروری ہو گیا تھا oral
communication. It was the fashionطریقہ of courts and assemblies to promoteچلانا affairs.
In East part of China, it minimizedکم کردیا falsification جھوٹand
biasتعصب.
It brought truth on front.
An organization can be effectiveموثر and operativeکام کرنے والی
with open communication.
We make
discussionبحث,
idea, theoryنظریہ, planningتدبیر and implementationلاگوکرنا with its help.
The types of communication are internalاندرونی and
externalبیرونی
INTERNAL COMMUNICATION
It consistsمشتمل of two genresقسم 1. Upward 2. Downward 3. Horizontal
1. It involvesشامل ہے grievancesغم, absenteeismغیر
حاضری ,clear job directionsنوکری کرنے کی ہدایات,
safety of workersکارکنوں کا تحفظ and no controversyمسئلہ.
2. Frank attitudeکھلا رویہ and opinion seeking رائے
کی تلاشare concernedمتعلق with this type. open mindednessکھلے ذہن is very necessary in it.
3. If workers are given any task or assignment
they prepareتیار
کرنا themselves for it. They
have to hold meetings. In all these they need good writing, proper speaking and
word choice.
EXTERNAL COMMUNICATION
Contactرابطہ with
people can createپیدا کرنا good communication. The department of troubleshootingمسائل ٹھیک کرنا
can solve many issuesمسائل on the spot. New incentives can be provided to people. Calls
from people can be received and response to their calls holds charmکشش.
Q2. In what
ways can we enhance our ability to be a good listener and increase the
efficiency of active listening?
By the word ‘listen’ we mean to hear with attention and also to
respond about the concerned topic or subject.
In common sense , we hear others but
we do not give any feedback and in listening we have a patronized process. The
business activity is performed under it.
Feeling and thinking are essential
parts of listening. Better quality of voice and intended meaning inculcate
right spirit of listening. One speaks while other listens with the help of his
sensory organs, brain and ears etc.
There are many steps involved in
listening:
1.
Paraphrase
others as they speak on the contrary if you do not listen means that there is
no following then you are not considered obedient.
2.
It
is reflective feeling that we should follow meaning in the matter and not
emotion. Logical discussions is also important in it. Significant area of
reality with facts is included in it.
3.
Avoid
long details that someone’s understanding may falter here and there and may
lose objectivity.
4.
State
your objective to the possible extent means what you have seen actually with
your eyes.
5.
Do
not include subjectivity in your matter. The show of immaturity is not
desirable.
6.
Be
clear in your words and display of attitude is not appreciative as well.
Labeling someone is for nothing.
7.
No
exaggeration but be exact in your statement. What you have to say in real will
be liked and responded.
8.
Speaking
about your own matter is better and do not involve others in it.
9.
We
should select and communicate such matter that others are not only guided abut
also encouraged. An air of discouragement leaves bad impression.
Q3. what is
the procedure through we can write an impressive document? What is importance
of editing the document?
Ans.
If we look this word ‘edit’ into dictionary we know it means prepare. The writing is
published so great type of care is taken. Many steps are to be taken to carry
out editing. Proofreading is also after editing. Revision is an essential part
of editing.
Editing means that document is
without mistakes in grammar, spellings, punctuation and word choice.
Even the size of paper is also
considered. Printing and other formalities are another things.
An impressive document is with high
and established objective. The writer should not add unnecessary things. If it
is needed to create an effective
document extra should be deleted. The
best writers have a greatness of confirming facts time and again.
Proofread your paragraph your message to see if anything is missing. Sometime
minor mistakes, either there are of mechanical or man-made, reduce the
effectiveness of message and undermine the credibility. It is better for once
produced matter to read aloud and doing so mistakes are easily located. It is
called a second language method.
The following points can easily be
landmark of better editing.
i.
Message
accomplishes its purpose.
ii.
Effective
organizational plan is chosen.
iii.
Support
of the adequate material.
iv.
Is
your language according to seven c’s.
v.
Variety
in sentence structure.
Q4. what type of note taking
do you follow? why do you find this method effective? Support your answer with
suitable samples as ifas if from your own notes?
Effective note taking from
lectures and readings is an essential skill for university studies. Good note
taking allows permanent record for revision that you can put together with your
own writing and speaking efforts. Good note taking reduces the risk of copying.
It also helps you differentiate where your ideas came from and how you reflect
about those ideas.
If we give note taking activity
another name as captivating will be more suitable. In this activity a student
is assigned work to perform. He is put under reading, speaking or writing.
He/she is centre of activity. Lectures in class are attended with great care
and focus. A student is mentally active and prepared so that he/she could
understand and respond what is being conveyed to him. The more he focuses , the more he gets looks better
answer in this regard.
The prior thing is the authentic
material and second priority is to exemplify the material with instances.
Whatever the work is done in the class the student is awarded marks for
encouragement. Moreover, better ideas should be increased in the syllabus.
Four Salient Features
1.
The basis of education should be
clear, it is meant that the subject taught must be significantly obvious.
Either it is philosophy or mathematics. In this respect, a clear perspective
would be taken. Planning and objectivity of the course outline should be
decided. Internal structure of outline should be a decisive point which inserts
more strength to educational measurement, material, teaching and learning
skill.
2.
More stress is laid on course
outline and its related issues like material, organization, tendencies and
changes. Discipline and organizational ability are always needed to manage the
material of textbooks.
3.
Third part consists on solution
of problems, search and design.
More stress is laid on learning, measuring process, cooperation
and team work. Practical work is more important where they seek more
opportunities to enable themselves for better future.
Q5. What are
barriers?In what way we can overcome and solve the problem which create
communication gap due to these barriers?
It is an underlying ideaنمایاں. It
is only man-madeانسان نے بنایا ہو. All concepts have some clashes/problemsحادثات there is no
concept without clash. The ratioتناسب of clash is about 90%. Some of the
accidents that happenواقع ہونا in the industrial zoneصنعتی حلقہ can not help in the making of concept.
Thus, concept has become undesirableناپسندیدہ
word.
The difference found in the concept is due to
different handling and brain frame and most of problems in communication occur
due to different angle of vision. Human education, training and
experience have effectاثر on it.
Three things are very important in
this regard that point out the factorsپہلو
Sender -------- message -------
Receiver
1.
Conventionsروایت of
meaning
2.
Perceptionsادراک of
reality
3.
Valuesقدر,
attitudesرویہ, opinionsرائے
Sender sends receiver some words in
the written form. The tacklingاستعمال of all words must be handledقابو میں رکھا جائے
carefully. Transmission تبدیلیshould be fit. No
disconnection of meaning should existپائی جائے. There should be a definiteمعین objective مقصدobviouslyواضح طور پہ .
Whatever is sent to receiver’s mind
must be concernedمتعلق ہونا according to readable matter. The receiver should have its
understanding. The actual problem is the different set of mind. It should exist
that all words and symbolsعلامت are commonly used. Each person’s experience is based upon مبنی ہوknowledge and choice of words.
Miscommunication occurs when we use
connotativeذاتی الفاظ words and not denotative
wordsڈکشنری الفاظ. By connotative words we mean personal and reflective meaning
and denotative we take real meaning of the word. He does not use intended meaning
and also not gets the intended result.
For
example, a person speaks house and again when he uses he says villa and
cottage. He uses denotative and connotative. In business and social writing, we
use denotative words very close to meaning.
Complexity پیچیدگیand
change pollute کراب جرناthe perception of
reality very much. Our sensory perceptsادراک حسی, touch, taste, smell, sight and hearing
are very limited.
Everyone is limited to his brain
frame. Moreover, we have created our own abstract worldخیالی. When we are
having our own ideas we omit others. But we should need facts. Inferencesنتیجۃ must
be the part of instead of hintsاشارے, guessesاندازے, unfair activityغلط
سرگرمی and spare workفالتو کام.
It spoilsخراب the search.
It is not only opinion but attitude
and value are also parts of communication circle. Everyone responds to
communicator and not to information at first instance. But it is unfair to do
so. It is the idea or information that must be more emphatic. Our best fitted
attitude is to describe idea and not person,
Q6. What are components of communication? How do these components
contribute in communication skill?
They are six in number
1.
Sender
or Encoder
2.
Context
3.
Message
4.
Medium
5.
Receiver
6.
Feedback
He is a man who sends message to the
receiver in a sensible manner. He writes his ideas in words and expression.
It means that your message has plan
and design with stimulus. Ou have your own field, country, culture and
organization. Through which communication can be possible. Context means how to
translate your ideas into message. Sometimes, It becomes hard to give it a
proper form. Then t is to see which form would be best to adopt, meeting,
telephone or letter.
See the type of message and its
contents. General mentality is a considerable in it. A well-knit text/message
has positive effect on relationship. Pretension and falsification spoil the
whole charm.
It depends on time, space and
people. The medium is in written and spoken form.
Oral Medium
|
Written Medium
|
Immediate
Short sentences
Conversational
Prompt action
Colloquial language
Imperative, interrogative and exclamatory
|
Delayed action
Long sentences
Formal
Complex
Detailed Documents
|
If any hurdle is on the front it is
due to faulty language. It is reaction of the desired message that sender
provides. It is on sender’s part to see what real response of his
correspondence is. But when there is no response or silence it creates negative
impact.
